hidden traps

The Hidden Traps In Teaching Your Expert Process

What are two hidden traps in teaching? Common traps you can fall into when you are working to teach a process you are very familiar with to someone else.

Transcript

In this video, I want to talk to you about the hidden traps you can fall into when you teach a process that you know so well, like the back of your hand. 

Trap #1: You Are Likely To Forget Some Steps

When you outline your process, they’re most likely some steps. You will forget some of them. You might think that you’re saying steps 1, 2, 3, 4, and 5 when actually you’re saying step one, step 10, step 15, step 23, etc.

There are a whole bunch of steps that might have been left out. That is normal because you are unaware that you are doing these steps – until you dig into it. What really is that process? Unearth what is otherwise “unconscious competence” on your part? 

Trap #2: Your New Person Will Be Different From You In At Least Two Ways

I discovered there is yet another trap you can fall into. You may have (will have) acquired some knowledge and built some relationships that any new person who takes over this process for you does not have

For example, if you are an engineer and work with various city’s parks and recreation departments, and you know all their parks inside and out, you may not need to go on a site visit before giving a pre-proposal. But a new person definitely would have to do that.

Furthermore, you may have a relationship with someone who will answer your phone call no matter when you call them, but your new person does not have that relationship. 

That means in this example, there are already two huge differences between you and the new person learning that process

Those are some hidden traps you need to address, or the teaching of your expert process will not go nearly as well as you hope.

I’m Curious

Where have you experienced these traps yourself?

4 Comments

  1. Thank you! These traps are real and one of the reasons people give up on delegation = even when they need to stick with it.



    • Stephie Althouse on at

      Thank you, Robert. Yes, true!



  2. Jacquelyn Martin on at

    This is so true not only in the business world, but in Toastmasters. What I may perceive as common sense and inherently obvious, may be neither to other members of the club. This is also true in cooking. I have been to events where the same recipe was given to several individuals to make so the meal served will be the same for all attendees. The end results can be so different you don’t even think you are being served the same type of food.



    • Stephie Althouse on at

      Wow, what you say about the recipe is amazing!